Have you spent money in the App Store?
If so, you may be entitled to compensation.



Why this website?

This website explains the legal claim brought by Dr Kent against Apple. Dr Kent alleges that Apple has contravened competition law. Dr Kent’s claim is an opt-out collective claim, which means that she automatically represents all those who fit the class definition, who are called class members. If you have spent money in the App Store, then you are likely included as a class member represented by Dr Kent.

The claim

Apple has allegedly breached UK competition law by excluding competition and/or charging an unfair and excessive level of commission - usually as much as 30% - on purchases of paid apps and in-app purchases of digital content, services or subscriptions in the App Store.

What does this mean to you?

If you (or your business) have purchased an app or in-app digital content, services or subscriptions in the App Store on your iPhone or iPad since 1 October 2015 you (or your business) may be eligible for compensation.

How to get involved:

About Us

Dr Kent

Dr Rachael Kent

Dr Rachael Kent, a lecturer in Digital Economy and Society Education at King’s College London, dedicates her professional life to researching consumers’ interaction with digital platforms and apps, including in relation to issues around the cost of paid apps and in-app purchases. Her research focusses on how digital platforms and apps impact society, consumer behaviour and welfare. She previously worked for the consumer complaints organisation, Resolver.

Passionate about representing the welfare and rights of consumers, she has been authorised by the Competition Appeal Tribunal to represent all members of the public (including businesses) who may have been overcharged by Apple in the App Store. If successful, every member of the class may be entitled to compensation.



Represented Claimants

If you meet the class definition and want to stay up to date, click here:

Stay Up To Date

If you meet the class definition but you were NOT living in the UK on 5 May 2022, and want to be included in Dr Kent’s claim, you must opt-in by 9 September 2022:

Opt-in to the claim

If you meet the class definition and were living in the UK on 5 May 2022 but you DO NOT want to be included in Dr Kent’s claim, you must opt-out by 9 September 2022. For more details, click here:

How to opt-out of the claim

Dr Kent represents all persons (including businesses) who purchased for themselves or on someone else’s behalf an app or digital content, services or subscriptions within an app from an iPhone or iPad device in the UK storefront of the App Store since 1 October 2015.

To understand if you could be included in the claim, answer these questions:

  • Have you spent anything in the App Store since 1 October 2015?
  • Were you using an iPhone or iPad device?
  • Were you using the UK storefront of the App Store?
  • Were you living in the UK on 5 May 2022?

If your answer to each question is YES then you may be included in Dr Kent’s claim. If you don’t want to be included in the claim, you can opt-out of the claim. For details on how to do this, visit the FAQ page.

If your answer to questions 1 to 3 is YES but your answer to question 4 is NO you can still join the claim if you opt-in. For more details about how to opt-in, visit the FAQ page.


Hausfeld Dr Kent has instructed the law firm Hausfeld & Co. LLP to represent her in the claim. Hausfeld is a leading international law firm specialising in competition law, with significant expertise in all aspects of collective redress and group claims.

Vannin-Capital Vannin Capital, a commercial litigation funder, has agreed to finance the claim.

Latest News

Dr Kent’s application for a Collective Proceedings Order was granted by the Competition Appeal Tribunal on 5 May 2022. This means that Dr Kent’s claim will proceed to trial, unless it is settled beforehand, on behalf of the class. The Collective Proceedings Order can be accessed here and the corresponding judgment of the Competition Appeal Tribunal can be accessed here.


Imore

2 July 2022

20 million U.K. iPhone, iPad users could get compensation in £1.5B lawsuit

It alleges that 19.6 million iPhone and iPad users in the U.K. may have been overcharged as a result of breaches by Apple of British and European competition laws.

Tech Story

2 July 2022

20 million U.K. iPhone, iPad users could get compensation in £1.5B lawsuit

20 million people who use Apple’s iPhone and iPad in the United Kingdom might get a large amount as compensation if a recent £1.5 billion action law against the tech giant is successful.

Daily Express

2 July 2022

Ever downloaded an app on your iPhone? You might be owed compensation

APPLE fans that have ever downloaded an app onto their iPhone or iPad could be owed compensation, thanks to legal action that has been launched on behalf of millions of UK customers.